T-Mobile Customer Reviews - Page 3

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T-Mobile Ratings Summary

SUPPORT QUALITY
3.0
OUT OF 5
COMMUNICATION
3.2
OUT OF 5
RESPONSIVENESS
16.4
MINUTES - AVERAGE
OVERALL RATING
3.0
OUT OF 5


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Recent T-Mobile Reviews 31 - 45 of 197

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 by yuri - from 5 mos ago

Call center in India, people are nice but their service sucks. How can you put someone on hold for 40 minutes? I hung up b/c they suck... Read full review ›
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 by Anonymous - from 5 mos ago

T-mobile Puerto Rico - transferred me to the portability department - who transferred me back to T-mobile Puerto Rico - 10 minutes and holdi Read full review ›
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 by kittykat1 - from 5 mos ago

im sick and tired of t-mobile, unfortunately, i have all 3 of my kids and mother on the plan, cannot afford to cancel Read full review ›
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 by braeun6 - from 5 mos ago

No need for customer service. No problem. If you need customer service, forget about it. they are incompetent beyond belief! Read full review ›
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 by Will - from 5 mos ago

T-Mobile's "award winning customer service" has been outsourced to an "award winning call center with limited English abilities". I have mad Read full review ›
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 by Anonymous - from 6 mos ago

completely utterly horrible - 1st day of service to; staff has no idea; call quality awful; transferred everywhere no one able to assist Read full review ›
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 by cm - from 6 mos ago

When I said I don't have a number it kept asking what type of service I wanted to add and would not move beyond that. Read full review ›
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 by Anonymous - from 6 mos ago

Got to human right away, no problems Read full review ›
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 by jd - from 6 mos ago

After several frustrating experiences with T-Mobile's automated system, I was finally directed to an agent who wemt through and solved every Read full review ›
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 by th - from 6 mos ago

Called 5 times, got hung up on 4 times before reaching live person. Imagine that - a machine having nothing better to do than hang up on a c Read full review ›
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 by bp in texas - from 6 mos ago

I had to call at least four times to get someone fix the problem. T-mobile sent me a text telling me they were changing my phone number. I Read full review ›
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 by Tmobile is going down - from 6 mos ago

Would not even listen. Sent over to financial care, they hung up on me. I have called 3 x tonight. they are worthless and unless they help s Read full review ›
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 by disappointedintmobile - from 6 mos ago

I put 999 as of yet, I have not been able to contact t-mobile after 3 days. t-mobile holds one hostage using the automated support and commu Read full review ›
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 by m - from 6 mos ago

Four months into our contract, we deeply regret choosing T-Mobile. Every month brings new calls to a "service" agent to dispute charges. Som Read full review ›
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 by Horrible service - from 6 mos ago

I have joined t mobile 3 days ago and until today I can't use the phone but I am charged for the service. The problem that they are heaving Read full review ›
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