TCF Bank: Never even pick up the phone apparently I'm cal...
A TCF Bank customer review by GetHuman user ~Fuk Tcf from November 23rd, 2017
Background on ~Fuk Tcf's case
GetHuman: ~Fuk Tcf - can you tell our other TCF Bank customers when your case took place?
~Fuk Tcf: Yes. It was evening, on November 13th.
GetHuman: Did you reach out to TCF Bank, and if so, how?
GetHuman: And which of these common TCF Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Fuk Tcf a list of common TCF Bank problems)
~Fuk Tcf: "Complaint" was why I was trying to call.
~Fuk Tcf's review of TCF Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's TCF Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Fuk Tcf: Never even pick up the phone apparently I'm calling somewhere where they only employ * people.
GetHuman: Let's quantify your experience contacting TCF Bank. On a scale of 1 to 5, how easy is it go get help on a TCF Bank problem?
~Fuk Tcf: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Fuk Tcf: I'd give them a one out of five on communication.
GetHuman: And what about TCF Bank's ability to quickly and effectively address your problem?
~Fuk Tcf: For that I would say two out of five.
GetHuman: And finally- any advice for other TCF Bank customers?
~Fuk Tcf: Call them early in the day or late. Don't forget any personal or account information you might need for TCF Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Fuk Tcf taken from his TCF Bank customer service problem that occurred on November 13th, 2017.