TCF Bank: Press *, then press * a second time, or this do...
A TCF Bank customer review by GetHuman user ~hate tcf from November 26th, 2017
Background on ~hate tcf's case
GetHuman: ~hate tcf - can you tell our other TCF Bank customers when your case took place?
~hate tcf: Yes. It was middle of the night, on November 24th.
GetHuman: Did you reach out to TCF Bank, and if so, how?
GetHuman: And which of these common TCF Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~hate tcf a list of common TCF Bank problems)
~hate tcf: "Setup an account" was why I was trying to call.
~hate tcf's review of TCF Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's TCF Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hate tcf: Press *, then press * a second time, or this doesn't work.
GetHuman: Let's quantify your experience contacting TCF Bank. On a scale of 1 to 5, how easy is it go get help on a TCF Bank problem?
~hate tcf: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hate tcf: I'd give them a two out of five on communication.
GetHuman: And what about TCF Bank's ability to quickly and effectively address your problem?
~hate tcf: For that I would say three out of five.
GetHuman: And finally- any advice for other TCF Bank customers?
~hate tcf: Call them early in the day or late. Don't forget any personal or account information you might need for TCF Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hate tcf taken from his TCF Bank customer service problem that occurred on November 24th, 2017.