TD Bank: worst banking repsentives just yelled at me
A TD Bank customer review by GetHuman user ~ronald feldstein from November 23rd, 2017
Background on ~ronald feldstein's case
GetHuman: ~ronald feldstein - can you tell our other TD Bank customers when your case took place?
~ronald feldstein: Yes I can. It was morning, on November 16th.
GetHuman: Did you reach out to TD Bank, and if so, how?
GetHuman: And which of these common TD Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~ronald feldstein a list of common TD Bank problems)
~ronald feldstein: "Statement Request" was why I was trying to call.
~ronald feldstein's review of TD Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's TD Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ronald feldstein: worst banking repsentives just yelled at me
GetHuman: Let's quantify your experience contacting TD Bank. On a scale of 1 to 5, how easy is it go get help on a TD Bank problem?
~ronald feldstein: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ronald feldstein: I'd give them a two out of five on communication.
GetHuman: And what about TD Bank's ability to quickly and effectively address your problem?
~ronald feldstein: For that I would say three out of five.
GetHuman: And finally- any advice for other TD Bank customers?
~ronald feldstein: Call them early in the day or late. Don't forget any personal or account information you might need for TD Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ronald feldstein taken from his TD Bank customer service problem that occurred on November 16th, 2017.