TDS Telecom: Horrible custimer service! Would not recommend...

A TDS Telecom customer review by GetHuman user ~Brenda fouts from November 25th, 2017

Background on ~Brenda fouts's case

GetHuman: ~Brenda fouts - can you tell our other TDS Telecom customers when your case took place?
~Brenda fouts: Sure. It was evening, on November 22nd.
GetHuman: Did you reach out to TDS Telecom, and if so, how?
~Brenda fouts: I used the 855-821-9019 number I found for on the GetHuman TDS Telecom customer phone number page I was on: TDS Telecom Customer Service Phone Number
GetHuman: And which of these common TDS Telecom customer issues best describes the reason you wanted to talk to them?
(Shows ~Brenda fouts a list of common TDS Telecom problems)
~Brenda fouts: "Technical support" was why I was trying to call.

~Brenda fouts's review of TDS Telecom customer service

GetHuman: So how would you sum up your experience for GetHuman's TDS Telecom customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Brenda fouts: Horrible custimer service! Would not recommend this company's service to anyone! Waited over a hour and was hung up on or disconnected! Can't wait until my contract is up.
GetHuman: Let's quantify your experience contacting TDS Telecom. On a scale of 1 to 5, how easy is it go get help on a TDS Telecom problem?
~Brenda fouts: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Brenda fouts: I'd give them a five out of five on communication.
GetHuman: And what about TDS Telecom's ability to quickly and effectively address your problem?
~Brenda fouts: For that I would say one out of five.
GetHuman: And finally- any advice for other TDS Telecom customers?
~Brenda fouts: Call them early in the day or late. Don't forget any personal or account information you might need for TDS Telecom to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Brenda fouts taken from his TDS Telecom customer service problem that occurred on November 22nd, 2017.

TDS Telecom

1.67 of 5 stars | 37 reviews

~Brenda fouts's TDS Telecom Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like TDS Telecom, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with TDS Telecom in any way.

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