TDS Telecom: I had a helpful customer service person that he...

A TDS Telecom customer review by GetHuman user ~Lisa from November 15th, 2017

Background on ~Lisa's case

GetHuman: ~Lisa - can you tell our other TDS Telecom customers when your case took place?
~Lisa: Sure. It was late at night, on November 13th.
GetHuman: Did you reach out to TDS Telecom, and if so, how?
~Lisa: I used the 855-821-9019 number I found for on the GetHuman TDS Telecom customer phone number page I was on: TDS Telecom Customer Service Phone Number
GetHuman: And which of these common TDS Telecom customer issues best describes the reason you wanted to talk to them?
(Shows ~Lisa a list of common TDS Telecom problems)
~Lisa: "Service problem" was why I was trying to call.

~Lisa's review of TDS Telecom customer service

GetHuman: So how would you sum up your experience for GetHuman's TDS Telecom customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lisa: I had a helpful customer service person that helped me get my mom on a better phone plan. I believe his name was Cory and I GREATLY appreciate him explaining it all carefully to me in a manner I could understand and wrapping it up fast!
GetHuman: Let's quantify your experience contacting TDS Telecom. On a scale of 1 to 5, how easy is it go get help on a TDS Telecom problem?
~Lisa: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lisa: I'd give them a two out of five on communication.
GetHuman: And what about TDS Telecom's ability to quickly and effectively address your problem?
~Lisa: For that I would say one out of five.
GetHuman: And finally- any advice for other TDS Telecom customers?
~Lisa: Call them early in the day or late. Don't forget any personal or account information you might need for TDS Telecom to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lisa taken from his TDS Telecom customer service problem that occurred on November 13th, 2017.

TDS Telecom

1.67 of 5 stars | 37 reviews

~Lisa's TDS Telecom Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like TDS Telecom, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with TDS Telecom in any way.

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