TIAA-CREF Customer Reviews

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TIAA-CREF Ratings Summary

SUPPORT QUALITY
2.7
OUT OF 5
COMMUNICATION
2.9
OUT OF 5
RESPONSIVENESS
27.6
MINUTES - AVERAGE
OVERALL RATING
2.9
OUT OF 5


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Recent TIAA-CREF Reviews 1 - 15 of 38

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 by Anonymous - from 2 mos ago

just whatever you do in your life never ever open an account with these thieves. thank you. Read full review ›
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 by JackS1941 - from 4 mos ago

I have a "wealth manager"; I also have $1.4 in CREF, which I built without this guy's help. He wants to set up a plan for me, yet he never Read full review ›
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 by Sunshine - from 5 mos ago

Have phoned repeated. Receive a different answer from each person. Do not trust TIAA. Read full review ›
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 by disappointed - from 6 mos ago

I often have to call them several times because their phone representatives have such variable quality of knowledge. Half of them know noth Read full review ›
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 by Anonymous - from 7 mos ago

Unacceptable hold time. Otherwise call was fine. Read full review ›
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 by Anonymous - from 9 mos ago

good Read full review ›
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 by MaineTeacherturnedFarmer - from 9 mos ago

Fantastic!!! I was losing it other numbers Read full review ›
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 by Girshmus - from 11 mos ago

Web should have said, "closed". Now I call call the other 4 numbers. Read full review ›
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 by alice - from 1 yr ago

Thank you! Living overseas and dealing with foreign telephone companies is hell, so this telephone service solved my problem. Thank you. Read full review ›
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 by none of your business - from 1 yr ago

They have no accountability for the many different responses you get whenever you call. It'a gamble what office you get, how intelligent th Read full review ›
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 by Steve - from 1 yr ago

These people have no clue what they are doing. I have talked with five different people and filled out seven different forms. Finally got a Read full review ›
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 by yaacov - from 1 yr ago

good Read full review ›
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 by tiaacrefuser - from 1 yr ago

very helpful and friendly, knew the ropes Read full review ›
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 by Anonymous - from 1 yr ago

My address changed and a quarterly statement promised to be sent to new address Read full review ›
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 by Anonymous - from 1 yr ago

The email address can not be found in their system to reset my password online. I've been on hold for 30 minutes and counting. Read full review ›
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