TIAA-CREF Customer Reviews

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TIAA-CREF Ratings Summary

SUPPORT QUALITY
2.9
OUT OF 5
COMMUNICATION
3.1
OUT OF 5
RESPONSIVENESS
24.5
MINUTES - AVERAGE
OVERALL RATING
3.0
OUT OF 5


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Recent TIAA-CREF Reviews 1 - 15 of 58

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 by esron - from 10 days ago

this has been the most pleasant customer service Ive had in my life. all of my questions were answered and representative, Nancy Barnes was Read full review ›
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 by Anonymous - from 1 mo ago

Great Service. Wonderful folks. Read full review ›
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 by steve108 - from 4 mos ago

This number is great for TIAA-CREF online questions. Read full review ›
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 by Anonymous - from 4 mos ago

Once I got to the operator, I was connected with someone who could help me relatively quickly. Read full review ›
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 by Jhomez - from 4 mos ago

Deeply frustrating experience. The rep would put me on hold for 5 minutes, only to come back and tell me, in very confused ways, info that I Read full review ›
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 by ctang - from 5 mos ago

Made 3 calls. The first time I was given wrong Forms. Read full review ›
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 by Anonymous - from 5 mos ago

made 3 calls. The first representative gave me wrong Forms. Read full review ›
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 by Anonymous - from 5 mos ago

Very helpful. Read full review ›
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 by Anonymous - from 8 mos ago

just whatever you do in your life never ever open an account with these thieves. thank you. Read full review ›
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 by JackS1941 - from 10 mos ago

I have a "wealth manager"; I also have $1.4 in CREF, which I built without this guy's help. He wants to set up a plan for me, yet he never Read full review ›
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 by Sunshine - from 10 mos ago

Have phoned repeated. Receive a different answer from each person. Do not trust TIAA. Read full review ›
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 by disappointed - from 11 mos ago

I often have to call them several times because their phone representatives have such variable quality of knowledge. Half of them know noth Read full review ›
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 by Anonymous - from 1 yr ago

Unacceptable hold time. Otherwise call was fine. Read full review ›
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 by Anonymous - from 1 yr ago

good Read full review ›
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 by MaineTeacherturnedFarmer - from 1 yr ago

Fantastic!!! I was losing it other numbers Read full review ›
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