TIAA-CREF Customer Reviews

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TIAA-CREF Ratings Summary

SUPPORT QUALITY
2.8
OUT OF 5
COMMUNICATION
3.0
OUT OF 5
RESPONSIVENESS
25.3
MINUTES - AVERAGE
OVERALL RATING
2.9
OUT OF 5


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Recent TIAA-CREF Reviews 1 - 15 of 38

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 by steve108 - from 28 days ago

This number is great for TIAA-CREF online questions. Read full review ›
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 by Anonymous - from 1 mo ago

Once I got to the operator, I was connected with someone who could help me relatively quickly. Read full review ›
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 by Jhomez - from 1 mo ago

Deeply frustrating experience. The rep would put me on hold for 5 minutes, only to come back and tell me, in very confused ways, info that I Read full review ›
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 by ctang - from 2 mos ago

Made 3 calls. The first time I was given wrong Forms. Read full review ›
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 by Anonymous - from 2 mos ago

made 3 calls. The first representative gave me wrong Forms. Read full review ›
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 by Anonymous - from 2 mos ago

Very helpful. Read full review ›
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 by Anonymous - from 5 mos ago

just whatever you do in your life never ever open an account with these thieves. thank you. Read full review ›
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 by JackS1941 - from 7 mos ago

I have a "wealth manager"; I also have $1.4 in CREF, which I built without this guy's help. He wants to set up a plan for me, yet he never Read full review ›
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 by Sunshine - from 7 mos ago

Have phoned repeated. Receive a different answer from each person. Do not trust TIAA. Read full review ›
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 by disappointed - from 8 mos ago

I often have to call them several times because their phone representatives have such variable quality of knowledge. Half of them know noth Read full review ›
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 by Anonymous - from 10 mos ago

Unacceptable hold time. Otherwise call was fine. Read full review ›
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 by Anonymous - from 1 yr ago

good Read full review ›
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 by MaineTeacherturnedFarmer - from 1 yr ago

Fantastic!!! I was losing it other numbers Read full review ›
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 by Girshmus - from 1 yr ago

Web should have said, "closed". Now I call call the other 4 numbers. Read full review ›
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 by alice - from 1 yr ago

Thank you! Living overseas and dealing with foreign telephone companies is hell, so this telephone service solved my problem. Thank you. Read full review ›
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