TRS Recovery Services: If you put in a fake account number and hit...
A TRS Recovery Services customer review by GetHuman user ~Vermont from November 21st, 2017
Background on ~Vermont's case
GetHuman: ~Vermont - can you tell our other TRS Recovery Services customers when your case took place?
~Vermont: Yeah. It was middle of the night, on November 16th.
GetHuman: Did you reach out to TRS Recovery Services, and if so, how?
GetHuman: And which of these common TRS Recovery Services customer issues best describes the reason you wanted to talk to them?
(Shows ~Vermont a list of common TRS Recovery Services problems)
~Vermont: "Overcharge/Strange charge" was why I was trying to call.
~Vermont's review of TRS Recovery Services customer service
GetHuman: So how would you sum up your experience for GetHuman's TRS Recovery Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Vermont: If you put in a fake account number and hit *, it sends you to a person...just make sure that you ask to escalate to a supervisor, the first level of service can't do anything to actually help you out. TRS relies on obfuscation and exhaustion to confuse and demoralize their victims - don't let them do it! Insist on a supervisor when you get someone on the phone, and DON'T LET THEM OFF TIL YOU GET WHAT YOU WANT!!! :)
GetHuman: Let's quantify your experience contacting TRS Recovery Services. On a scale of 1 to 5, how easy is it go get help on a TRS Recovery Services problem?
~Vermont: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Vermont: I'd give them a one out of five on communication.
GetHuman: And what about TRS Recovery Services's ability to quickly and effectively address your problem?
~Vermont: For that I would say four out of five.
GetHuman: And finally- any advice for other TRS Recovery Services customers?
~Vermont: Call them early in the day or late. Don't forget any personal or account information you might need for TRS Recovery Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Vermont taken from his TRS Recovery Services customer service problem that occurred on November 16th, 2017.