Taco Bell: The new menu ***** if I want barbeque flavor I...
A Taco Bell customer review by GetHuman user ~james from November 24th, 2017
Background on ~james's case
GetHuman: ~james - can you tell our other Taco Bell customers when your case took place?
~james: Yes I can. It was evening, on November 17th.
GetHuman: Did you reach out to Taco Bell, and if so, how?
GetHuman: And which of these common Taco Bell customer issues best describes the reason you wanted to talk to them?
(Shows ~james a list of common Taco Bell problems)
~james: "Overcharge/Strange charge" was why I was trying to call.
~james's review of Taco Bell customer service
GetHuman: So how would you sum up your experience for GetHuman's Taco Bell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~james: The new menu ***** if I want barbeque flavor I would go to b- bque pit ur employees are ignorent why would u change something that worked to something that is terrible I thought it was a taco bell not b-bque flavored beans its discussing stick with what was good.and u web site ***** talk to your customers.
GetHuman: Let's quantify your experience contacting Taco Bell. On a scale of 1 to 5, how easy is it go get help on a Taco Bell problem?
~james: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~james: I'd give them a one out of five on communication.
GetHuman: And what about Taco Bell's ability to quickly and effectively address your problem?
~james: For that I would say one out of five.
GetHuman: And finally- any advice for other Taco Bell customers?
~james: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Bell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~james taken from his Taco Bell customer service problem that occurred on November 17th, 2017.