Taco Bell: The customer service rep was polite, helpful an...

A Taco Bell customer review by GetHuman user ~Saera Su from November 25th, 2017

Background on ~Saera Su's case

GetHuman: ~Saera Su - can you tell our other Taco Bell customers when your case took place?
~Saera Su: Yeah. It was afternoon, on November 18th.
GetHuman: Did you reach out to Taco Bell, and if so, how?
~Saera Su: I used the 800-822-6235 number I found for on the GetHuman Taco Bell customer phone number page I was on: Taco Bell Customer Service Phone Number
GetHuman: And which of these common Taco Bell customer issues best describes the reason you wanted to talk to them?
(Shows ~Saera Su a list of common Taco Bell problems)
~Saera Su: "Delivery problem" was why I was trying to call.

~Saera Su's review of Taco Bell customer service

GetHuman: So how would you sum up your experience for GetHuman's Taco Bell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Saera Su: The customer service rep was polite, helpful and resolved the issue to my satisfaction.
GetHuman: Let's quantify your experience contacting Taco Bell. On a scale of 1 to 5, how easy is it go get help on a Taco Bell problem?
~Saera Su: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Saera Su: I'd give them a five out of five on communication.
GetHuman: And what about Taco Bell's ability to quickly and effectively address your problem?
~Saera Su: For that I would say two out of five.
GetHuman: And finally- any advice for other Taco Bell customers?
~Saera Su: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Bell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Saera Su taken from his Taco Bell customer service problem that occurred on November 18th, 2017.

Taco Bell

2.20 of 5 stars | 121 reviews

~Saera Su's Taco Bell Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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