Tag Mobile: these people have no idea how to speak or under...

A Tag Mobile customer review by GetHuman user ~psycho 60 from November 19th, 2017

Background on ~psycho 60's case

GetHuman: ~psycho 60 - can you tell our other Tag Mobile customers when your case took place?
~psycho 60: Yes I can. It was late at night, on November 13th.
GetHuman: Did you reach out to Tag Mobile, and if so, how?
~psycho 60: I used the 866-959-4918 number I found for on the GetHuman Tag Mobile customer phone number page I was on: Tag Mobile Customer Service Phone Number
GetHuman: And which of these common Tag Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~psycho 60 a list of common Tag Mobile problems)
~psycho 60: "None of those really matches why I wanted to call Tag Mobile that day." was why I was trying to call.

~psycho 60's review of Tag Mobile customer service

GetHuman: So how would you sum up your experience for GetHuman's Tag Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~psycho 60: these people have no idea how to speak or understand English and can't fix my cellphone problem. this has been going on over * weeks still can't use replacement cellphone
GetHuman: Let's quantify your experience contacting Tag Mobile. On a scale of 1 to 5, how easy is it go get help on a Tag Mobile problem?
~psycho 60: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~psycho 60: I'd give them a two out of five on communication.
GetHuman: And what about Tag Mobile's ability to quickly and effectively address your problem?
~psycho 60: For that I would say five out of five.
GetHuman: And finally- any advice for other Tag Mobile customers?
~psycho 60: Call them early in the day or late. Don't forget any personal or account information you might need for Tag Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~psycho 60 taken from his Tag Mobile customer service problem that occurred on November 13th, 2017.

Tag Mobile

2.00 of 5 stars | 24 reviews

~psycho 60's Tag Mobile Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Tag Mobile, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Tag Mobile in any way.

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