Tampa Electric Customer Reviews

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Tampa Electric Ratings Summary

SUPPORT QUALITY
1.9
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
23.8
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


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Recent Tampa Electric Reviews 1 - 12 of 12

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 by anonymous - from 7 mos ago

Phone line is nearly impossible to navigate, customer service is not efficient at solving problems and kept on putting me on hold for 10+ mi Read full review ›
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 by Yamka - from 8 mos ago

Dialing 888 was not available in my area the automated system said. I dialed without 888 and it worked, I spoke to a HUMAN (customer service Read full review ›
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 by annoymous customer - from 8 mos ago

This company is only out to make money & not provide customer service. They are not willing to help w/payment arrangements, prefer to shut o Read full review ›
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 by bob - from 1 yr ago

after short entry of data then got a live person, nice lady who gave me all the information about the increase in my bill. very clear and Read full review ›
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 by humanplease - from 1 yr ago

There needs to be an option to speak to a human, or provide an automatic option to direct us to more information. I lost my bill and needed Read full review ›
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 by tom - from 1 yr ago

Great service! Read full review ›
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 by Anonymous - from 1 yr ago

I do not think a human actually works for TECO. Worst customer service I have ever worked with. Keep pressing ZERO and you might get lucky a Read full review ›
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 by none - from 1 yr ago

Waited on the "service" line for forty minutes. There is no place to call and no listings on the internet. What kind of public utility is th Read full review ›
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 by mrsmommy - from 1 yr ago

Never got a person and the system disconnected Read full review ›
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 by Nobody - from 2 yrs ago

This company thrives on taking advantage of new customers. $25 activation fee. $225 deposit and a $4.95 processing fee & they can't email yo Read full review ›
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 by Anonymous - from 2 yrs ago

I couldn't reach a person by calling customer service. I finally did by calling the power outage number and pressing 3. I give them horrib Read full review ›
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 by Mildred - from 2 yrs ago

Never got a human, and the automatic speaker never connected me to the deps=artment I wished to speak with. Read full review ›
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