“Phone line is nearly impossible to navigate, customer service is not efficient at solving problems and kept on putting me on hold for 10+ mi”Read full review ›
“Dialing 888 was not available in my area the automated system said. I dialed without 888 and it worked, I spoke to a HUMAN (customer service”Read full review ›
“This company is only out to make money & not provide customer service. They are not willing to help w/payment arrangements, prefer to shut o”Read full review ›
“after short entry of data then got a live person, nice lady who gave me all the information about the increase in my bill. very clear and ”Read full review ›
“There needs to be an option to speak to a human, or provide an automatic option to direct us to more information. I lost my bill and needed”Read full review ›
“I do not think a human actually works for TECO. Worst customer service I have ever worked with. Keep pressing ZERO and you might get lucky a”Read full review ›
“Waited on the "service" line for forty minutes. There is no place to call and no listings on the internet. What kind of public utility is th”Read full review ›
“This company thrives on taking advantage of new customers. $25 activation fee. $225 deposit and a $4.95 processing fee & they can't email yo”Read full review ›
“I couldn't reach a person by calling customer service. I finally did by calling the power outage number and pressing 3. I give them horrib”Read full review ›