Tampa Electric: Never answered

A Tampa Electric customer review by GetHuman user ~unhappy customer from November 23rd, 2017

Background on ~unhappy customer's case

GetHuman: ~unhappy customer - can you tell our other Tampa Electric customers when your case took place?
~unhappy customer: Yeah. It was morning, on November 21st.
GetHuman: Did you reach out to Tampa Electric, and if so, how?
~unhappy customer: I used the 888-223-0800 number I found for on the GetHuman Tampa Electric customer phone number page I was on: Tampa Electric Customer Service Phone Number
GetHuman: And which of these common Tampa Electric customer issues best describes the reason you wanted to talk to them?
(Shows ~unhappy customer a list of common Tampa Electric problems)
~unhappy customer: "Complaint" was why I was trying to call.

~unhappy customer's review of Tampa Electric customer service

GetHuman: So how would you sum up your experience for GetHuman's Tampa Electric customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unhappy customer: Never answered
GetHuman: Let's quantify your experience contacting Tampa Electric. On a scale of 1 to 5, how easy is it go get help on a Tampa Electric problem?
~unhappy customer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unhappy customer: I'd give them a two out of five on communication.
GetHuman: And what about Tampa Electric's ability to quickly and effectively address your problem?
~unhappy customer: For that I would say five out of five.
GetHuman: And finally- any advice for other Tampa Electric customers?
~unhappy customer: Call them early in the day or late. Don't forget any personal or account information you might need for Tampa Electric to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unhappy customer taken from his Tampa Electric customer service problem that occurred on November 21st, 2017.

Tampa Electric

3.67 of 5 stars | 24 reviews

~unhappy customer's Tampa Electric Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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