Target Online: I wanted to talk to to some one about the way I...
A Target Online customer review by GetHuman user ~al from November 24th, 2017
Background on ~al's case
GetHuman: ~al - can you tell our other Target Online customers when your case took place?
~al: Yes I can. It was morning, on November 18th.
GetHuman: Did you reach out to Target Online, and if so, how?
GetHuman: And which of these common Target Online customer issues best describes the reason you wanted to talk to them?
(Shows ~al a list of common Target Online problems)
~al: "Overcharge/Strange charge" was why I was trying to call.
~al's review of Target Online customer service
GetHuman: So how would you sum up your experience for GetHuman's Target Online customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~al: I wanted to talk to to some one about the way I was treated by a target employee. talked to a guy from India was very sincere and did his best to get me in touch to handle my request or transfer me to someone He was unable to get any response from his transfer efforts . I did not get any one to talk to. Next time you out source some thing make sure the people there have the tools to do their the jobs. The guy tried really hard to reach some one but apparently your system does not work well enough for the guy to do his job very displeased at your system it *****.
GetHuman: Let's quantify your experience contacting Target Online. On a scale of 1 to 5, how easy is it go get help on a Target Online problem?
~al: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~al: I'd give them a one out of five on communication.
GetHuman: And what about Target Online's ability to quickly and effectively address your problem?
~al: For that I would say two out of five.
GetHuman: And finally- any advice for other Target Online customers?
~al: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Target Online to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~al taken from his Target Online customer service problem that occurred on November 18th, 2017.