Target Online: I called this ph * this morning. When woman ans...
A Target Online customer review by GetHuman user ~nanny2six from November 24th, 2017
Background on ~nanny2six's case
GetHuman: ~nanny2six - can you tell our other Target Online customers when your case took place?
~nanny2six: Yeah. It was morning, on November 20th.
GetHuman: Did you reach out to Target Online, and if so, how?
GetHuman: And which of these common Target Online customer issues best describes the reason you wanted to talk to them?
(Shows ~nanny2six a list of common Target Online problems)
~nanny2six: "Track order" was why I was trying to call.
~nanny2six's review of Target Online customer service
GetHuman: So how would you sum up your experience for GetHuman's Target Online customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nanny2six: I called this ph * this morning. When woman answered could barely understand me and spoke very poor English. Typical of so many company's. I don't know what country I was speaking to but it definitely was not U.S. Then she told me her system was down. Call back which was funny as when I was on line trying to get an answer on site - they flashed a system down also. This company I have notorious for their computers failing (or so they say). I will not call back there as it is exhausting just trying to get the person to understand what you want.*I will not be doing any more business with this company on-line!
GetHuman: Let's quantify your experience contacting Target Online. On a scale of 1 to 5, how easy is it go get help on a Target Online problem?
~nanny2six: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nanny2six: I'd give them a three out of five on communication.
GetHuman: And what about Target Online's ability to quickly and effectively address your problem?
~nanny2six: For that I would say two out of five.
GetHuman: And finally- any advice for other Target Online customers?
~nanny2six: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Target Online to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nanny2six taken from his Target Online customer service problem that occurred on November 20th, 2017.