Target Online: customer service rep was amazing. I was sent th...

A Target Online customer review by GetHuman user GetHuman-402261 from November 25th, 2017

Background on GetHuman-402261's case

GetHuman: GetHuman-402261 - can you tell our other Target Online customers when your case took place?
GetHuman-402261: Sure. It was late at night, on November 15th.
GetHuman: Did you reach out to Target Online, and if so, how?
GetHuman-402261: I used a phone number I found on the GetHuman Target Online customer service contact info page: Contact Target Online Customer Service
GetHuman: And which of these common Target Online customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-402261 a list of common Target Online problems)
GetHuman-402261: "Change order" was why I was trying to call.

GetHuman-402261's review of Target Online customer service

GetHuman: So how would you sum up your experience for GetHuman's Target Online customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-402261: customer service rep was amazing. I was sent the wrong item- he expressed shipped my replacement and sent a call tag for wrong item
GetHuman: Let's quantify your experience contacting Target Online. On a scale of 1 to 5, how easy is it go get help on a Target Online problem?
GetHuman-402261: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-402261: I'd give them a two out of five on communication.
GetHuman: And what about Target Online's ability to quickly and effectively address your problem?
GetHuman-402261: For that I would say three out of five.
GetHuman: And finally- any advice for other Target Online customers?
GetHuman-402261: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Target Online to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-402261 taken from his Target Online customer service problem that occurred on November 15th, 2017.

Target Online

3.21 of 5 stars | 93 reviews

GetHuman-402261's Target Online Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Target Online, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Target Online in any way.

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