Target Online: Terrible

A Target Online customer review by GetHuman user ~enrico Boykins from November 25th, 2017

Background on ~enrico Boykins's case

GetHuman: ~enrico Boykins - can you tell our other Target Online customers when your case took place?
~enrico Boykins: Yes I can. It was morning, on November 20th.
GetHuman: Did you reach out to Target Online, and if so, how?
~enrico Boykins: I used a phone number I found on the GetHuman Target Online customer service contact info page: Contact Target Online Customer Service
GetHuman: And which of these common Target Online customer issues best describes the reason you wanted to talk to them?
(Shows ~enrico Boykins a list of common Target Online problems)
~enrico Boykins: "Warranty claim" was why I was trying to call.

~enrico Boykins's review of Target Online customer service

GetHuman: So how would you sum up your experience for GetHuman's Target Online customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~enrico Boykins: Terrible
GetHuman: Let's quantify your experience contacting Target Online. On a scale of 1 to 5, how easy is it go get help on a Target Online problem?
~enrico Boykins: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~enrico Boykins: I'd give them a five out of five on communication.
GetHuman: And what about Target Online's ability to quickly and effectively address your problem?
~enrico Boykins: For that I would say four out of five.
GetHuman: And finally- any advice for other Target Online customers?
~enrico Boykins: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Target Online to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~enrico Boykins taken from his Target Online customer service problem that occurred on November 20th, 2017.

Target Online

3.21 of 5 stars | 93 reviews

~enrico Boykins's Target Online Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Target Online, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Target Online in any way.

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