Target.com: WORST shopping experience of my life--EVER!**Co...

A Target.com customer review by GetHuman user ~TARGET IS AWFUL from November 19th, 2017

Background on ~TARGET IS AWFUL's case

GetHuman: ~TARGET IS AWFUL - can you tell our other Target.com customers when your case took place?
~TARGET IS AWFUL: Yeah. It was evening, on November 13th.
GetHuman: Did you reach out to Target.com, and if so, how?
~TARGET IS AWFUL: I used a phone number I found on the GetHuman Target.com customer service contact info page: Contact Target.com Customer Service
GetHuman: And which of these common Target.com customer issues best describes the reason you wanted to talk to them?
(Shows ~TARGET IS AWFUL a list of common Target.com problems)
~TARGET IS AWFUL: "Overcharge/Strange charge" was why I was trying to call.

~TARGET IS AWFUL's review of Target.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Target.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TARGET IS AWFUL: WORST shopping experience of my life--EVER!**Could not get shopping cart to function--was dimmed out. Could not reduce qty of items. Called their help, got an incompetent. Asked for spvsr, told she was "in a meeting." I will shop ANYWHERE ELSE but Target from now on. Don't waste your time or your money.
GetHuman: Let's quantify your experience contacting Target.com. On a scale of 1 to 5, how easy is it go get help on a Target.com problem?
~TARGET IS AWFUL: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TARGET IS AWFUL: I'd give them a two out of five on communication.
GetHuman: And what about Target.com's ability to quickly and effectively address your problem?
~TARGET IS AWFUL: For that I would say three out of five.
GetHuman: And finally- any advice for other Target.com customers?
~TARGET IS AWFUL: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Target.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~TARGET IS AWFUL taken from his Target.com customer service problem that occurred on November 13th, 2017.

Target.com

2.29 of 5 stars | 44 reviews

~TARGET IS AWFUL's Target.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Target.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Target.com in any way.

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