Target.com: Website said they had what I wanted, but wasn't...
A Target.com customer review by GetHuman user ~disappointed from November 23rd, 2017
Background on ~disappointed's case
GetHuman: ~disappointed - can you tell our other Target.com customers when your case took place?
~disappointed: Yes. It was afternoon, on November 18th.
GetHuman: Did you reach out to Target.com, and if so, how?
GetHuman: And which of these common Target.com customer issues best describes the reason you wanted to talk to them?
(Shows ~disappointed a list of common Target.com problems)
~disappointed: "Warranty claim" was why I was trying to call.
~disappointed's review of Target.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Target.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disappointed: Website said they had what I wanted, but wasn't showing up on CS rep's computer. Couldn't order what I needed*very frustrating bcos my store has been out of it for couple months.
GetHuman: Let's quantify your experience contacting Target.com. On a scale of 1 to 5, how easy is it go get help on a Target.com problem?
~disappointed: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disappointed: I'd give them a four out of five on communication.
GetHuman: And what about Target.com's ability to quickly and effectively address your problem?
~disappointed: For that I would say three out of five.
GetHuman: And finally- any advice for other Target.com customers?
~disappointed: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Target.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~disappointed taken from his Target.com customer service problem that occurred on November 18th, 2017.