Target.com: I AM TOTALLY DISGUSTED...WAITED * HRS YESTERDAY...

A Target.com customer review by GetHuman user GetHuman-140294 from November 25th, 2017

Background on GetHuman-140294's case

GetHuman: GetHuman-140294 - can you tell our other Target.com customers when your case took place?
GetHuman-140294: Yes. It was evening, on November 22nd.
GetHuman: Did you reach out to Target.com, and if so, how?
GetHuman-140294: I used a phone number I found on the GetHuman Target.com customer service contact info page: Contact Target.com Customer Service
GetHuman: And which of these common Target.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-140294 a list of common Target.com problems)
GetHuman-140294: "Overcharge/Strange charge" was why I was trying to call.

GetHuman-140294's review of Target.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Target.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-140294: I AM TOTALLY DISGUSTED...WAITED * HRS YESTERDAY AND STILL HAVE NO SATISFACTION...CALLS JUST KEEP ON GETTING TRANSFERRED TO OTHE PEOPLE, AND THEN DROPPED.
GetHuman: Let's quantify your experience contacting Target.com. On a scale of 1 to 5, how easy is it go get help on a Target.com problem?
GetHuman-140294: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-140294: I'd give them a one out of five on communication.
GetHuman: And what about Target.com's ability to quickly and effectively address your problem?
GetHuman-140294: For that I would say five out of five.
GetHuman: And finally- any advice for other Target.com customers?
GetHuman-140294: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Target.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-140294 taken from his Target.com customer service problem that occurred on November 22nd, 2017.

Target.com

2.29 of 5 stars | 44 reviews

GetHuman-140294's Target.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Target.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Target.com in any way.

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