Target: wanted to request a replacement card but the op...
A Target customer review by GetHuman user ~Phillippa Burek from November 24th, 2017
Background on ~Phillippa Burek's case
GetHuman: ~Phillippa Burek - can you tell our other Target customers when your case took place?
~Phillippa Burek: Yup. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Target, and if so, how?
GetHuman: And which of these common Target customer issues best describes the reason you wanted to talk to them?
(Shows ~Phillippa Burek a list of common Target problems)
~Phillippa Burek: "Complaint" was why I was trying to call.
~Phillippa Burek's review of Target customer service
GetHuman: So how would you sum up your experience for GetHuman's Target customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Phillippa Burek: wanted to request a replacement card but the option was not on the menu
GetHuman: Let's quantify your experience contacting Target. On a scale of 1 to 5, how easy is it go get help on a Target problem?
~Phillippa Burek: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Phillippa Burek: I'd give them a three out of five on communication.
GetHuman: And what about Target's ability to quickly and effectively address your problem?
~Phillippa Burek: For that I would say one out of five.
GetHuman: And finally- any advice for other Target customers?
~Phillippa Burek: Call them early in the day or late. Don't forget any personal or account information you might need for Target to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Phillippa Burek taken from his Target customer service problem that occurred on November 15th, 2017.