i hate telcel america

A Telcel America customer review by GetHuman user ~blank blank from November 21st, 2017

Background on ~blank blank's case

GetHuman: ~blank blank - can you tell our other Telcel America customers when your case took place?
~blank blank: Yes. It was morning, on November 19th.
GetHuman: Did you reach out to Telcel America, and if so, how?
~blank blank: I used the 800-220-9518 number I found for on the GetHuman Telcel America customer phone number page I was on: Telcel America Customer Service Phone Number
GetHuman: And which of these common Telcel America customer issues best describes the reason you wanted to talk to them?
(Shows ~blank blank a list of common Telcel America problems)
~blank blank: "Complaint" was why I was trying to call.

~blank blank's review of Telcel America customer service

GetHuman: So how would you sum up your experience for GetHuman's Telcel America customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~blank blank: i hate telcel america
GetHuman: Let's quantify your experience contacting Telcel America. On a scale of 1 to 5, how easy is it go get help on a Telcel America problem?
~blank blank: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~blank blank: I'd give them a one out of five on communication.
GetHuman: And what about Telcel America's ability to quickly and effectively address your problem?
~blank blank: For that I would say one out of five.
GetHuman: And finally- any advice for other Telcel America customers?
~blank blank: Call them early in the day or late. Don't forget any personal or account information you might need for Telcel America to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~blank blank taken from his Telcel America customer service problem that occurred on November 19th, 2017.

Telcel America

2.33 of 5 stars | 31 reviews

~blank blank's Telcel America Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Telcel America, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Telcel America in any way.

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