Tele2: The worst service ever!

A Tele2 customer review by GetHuman user GetHuman-291774 from November 11th, 2017

Background on GetHuman-291774's case

GetHuman: GetHuman-291774 - can you tell our other Tele2 customers when your case took place?
GetHuman-291774: Yes. It was morning, on November 8th.
GetHuman: Did you reach out to Tele2, and if so, how?
GetHuman-291774: I used the +46 77 225 25 25 number I found for on the GetHuman Tele2 customer phone number page I was on: Tele2 Customer Service Phone Number
GetHuman: And which of these common Tele2 customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-291774 a list of common Tele2 problems)
GetHuman-291774: "None of those really matches why I wanted to call Tele2 that day." was why I was trying to call.

GetHuman-291774's review of Tele2 customer service

GetHuman: So how would you sum up your experience for GetHuman's Tele2 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-291774: The worst service ever!
GetHuman: Let's quantify your experience contacting Tele2. On a scale of 1 to 5, how easy is it go get help on a Tele2 problem?
GetHuman-291774: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-291774: I'd give them a one out of five on communication.
GetHuman: And what about Tele2's ability to quickly and effectively address your problem?
GetHuman-291774: For that I would say one out of five.
GetHuman: And finally- any advice for other Tele2 customers?
GetHuman-291774: Call them early in the day or late. Don't forget any personal or account information you might need for Tele2 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-291774 taken from his Tele2 customer service problem that occurred on November 8th, 2017.

Tele2

1.00 of 5 stars | 10 reviews

GetHuman-291774's Tele2 Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Tele2, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Tele2 in any way.

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