Telecheck: can't understand your CUSTOMER SERVICE !!!!
A Telecheck customer review by GetHuman user ~DAVE GOODWIN from November 24th, 2017
Background on ~DAVE GOODWIN's case
GetHuman: ~DAVE GOODWIN - can you tell our other Telecheck customers when your case took place?
~DAVE GOODWIN: Yeah. It was morning, on November 23rd.
GetHuman: Did you reach out to Telecheck, and if so, how?
GetHuman: And which of these common Telecheck customer issues best describes the reason you wanted to talk to them?
(Shows ~DAVE GOODWIN a list of common Telecheck problems)
~DAVE GOODWIN: "Update account information" was why I was trying to call.
~DAVE GOODWIN's review of Telecheck customer service
GetHuman: So how would you sum up your experience for GetHuman's Telecheck customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DAVE GOODWIN: can't understand your CUSTOMER SERVICE !!!!
GetHuman: Let's quantify your experience contacting Telecheck. On a scale of 1 to 5, how easy is it go get help on a Telecheck problem?
~DAVE GOODWIN: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DAVE GOODWIN: I'd give them a two out of five on communication.
GetHuman: And what about Telecheck's ability to quickly and effectively address your problem?
~DAVE GOODWIN: For that I would say five out of five.
GetHuman: And finally- any advice for other Telecheck customers?
~DAVE GOODWIN: Call them early in the day or late. Don't forget any personal or account information you might need for Telecheck to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~DAVE GOODWIN taken from his Telecheck customer service problem that occurred on November 23rd, 2017.