Teleflora: The Worst! Never ever use them again!*There is...
A Teleflora customer review by GetHuman user GetHuman-338096 from November 21st, 2017
Background on GetHuman-338096's case
GetHuman: GetHuman-338096 - can you tell our other Teleflora customers when your case took place?
GetHuman-338096: Sure. It was afternoon, on November 19th.
GetHuman: Did you reach out to Teleflora, and if so, how?
GetHuman: And which of these common Teleflora customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-338096 a list of common Teleflora problems)
GetHuman-338096: "Cancel order" was why I was trying to call.
GetHuman-338096's review of Teleflora customer service
GetHuman: So how would you sum up your experience for GetHuman's Teleflora customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-338096: The Worst! Never ever use them again!*There is No customer service.*If I hear "I'm sorry READ to me * more time.*Took ** min's just to order. NO conformation was given to me- no e-mail was sent to me as promised. Ordered * separate orders. Called * different people to try to confirm- on hold. Asked for a supervisor -hole again.*Who is working there? **The music you have to listen to is the Worst!
GetHuman: Let's quantify your experience contacting Teleflora. On a scale of 1 to 5, how easy is it go get help on a Teleflora problem?
GetHuman-338096: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-338096: I'd give them a three out of five on communication.
GetHuman: And what about Teleflora's ability to quickly and effectively address your problem?
GetHuman-338096: For that I would say four out of five.
GetHuman: And finally- any advice for other Teleflora customers?
GetHuman-338096: Call them early in the day or late. Don't forget any personal or account information you might need for Teleflora to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-338096 taken from his Teleflora customer service problem that occurred on November 19th, 2017.