Telstra Customer Reviews

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Telstra Ratings Summary

SUPPORT QUALITY
2.6
OUT OF 5
COMMUNICATION
2.6
OUT OF 5
RESPONSIVENESS
10.4
MINUTES - AVERAGE
OVERALL RATING
3.2
OUT OF 5


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Recent Telstra Reviews 1 - 9 of 9

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 by Anonymous - from 2 mos ago

excellent sservice Read full review ›
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 by Anonymous - from 4 mos ago

recorded message advising Telstra will call back in 2 working days - after many weeks, no call back & cannot get through Read full review ›
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 by Troy Kelly - from 7 mos ago

Using an outsourced call centre off-shore with poor line quality and ineffective staff is no way to handle customer care. Read full review ›
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 by Anonymous - from 8 mos ago

better than normal Read full review ›
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 by Anonymous - from 11 mos ago

needs to learn more english, have at repeat myself many times, pass customers around other departments to annoy them and eventually end call Read full review ›
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 by Anonymous - from 11 mos ago

Frequent periodic disconnection of phone line Read full review ›
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 by Anonymous - from 1 yr ago

Great customer service! Read full review ›
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 by arthur - from 1 yr ago

Seem to use pass customer around as many operators as possible so that they will go away. Read full review ›
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 by Anonymous - from 2 yrs ago

need to know more english Read full review ›
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