Telus Phone Service (Canada) Customer Reviews

“I was offered for mom who is 83 and in assisted living 74.00 bundle with laptop Telus wont honour and over billed at higher rates for teleph” Read full review ›

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by RRule - from 6 mos ago

“Brad did an outstanding job. got right to the issue and resolved it quickly. also updated my call plan in the process. excellent” Read full review ›

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by vic - from 6 mos ago

“On the hold for 55 minutes before getting to Tech support” Read full review ›

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by thatguy - from 7 mos ago

“I have had Telus Optix TV and Internet for a little under a month now. When I signed up I was offered 'complimentary channels' for a month. ” Read full review ›

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by sky - from 7 mos ago

“Was charged for internet - we have shaw. They did a credit check without my permission- Can't do that. Said it was something I bought online” Read full review ›

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by nuffin - from 7 mos ago

“By the time the 40 minutes of waiting was done, I was hung up on. They gave me $5 toward my next phone. Instead, I switched carriers altog” Read full review ›

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by Denise - from 8 mos ago

“Telus assigned me a phone number that was previously a fax number. I received 12-14 calls per night, every night, between midnight and 4am. ” Read full review ›

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by safe_streets - from 8 mos ago

“For ten years the Telus electronic operator has announced that they are experiencing higher than normal call volume. Its about time that so” Read full review ›

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by somaticsea - from 8 mos ago

“This time waited just over 40 mins, and then was hung up on. Have called many times long wait everytime, and issue has never been resolved I” Read full review ›

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by Anonymous - from 10 mos ago

“Te4lus is one of the worst companies for customer support” Read full review ›

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by tsigane - from 1 yr ago

“had a simple question, got a clear answer but man is it ever so long to get to talk to someone! had to dial in twice 'cause first time line ” Read full review ›

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by Sarra - from 2 yrs ago

“I phoned this number and waited 5 minutes. When the agent found out that I was from Toronto area, he sent me back into the system where I h” Read full review ›

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by EdM - from 2 yrs ago

“Most of this time was wallowing through the poor automated system - three times” Read full review ›

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