Tennessee Valley Authority: was a holiday so other people not there* did pr...
A Tennessee Valley Authority customer review by GetHuman user ~lja from November 16th, 2017
Background on ~lja's case
GetHuman: ~lja - can you tell our other Tennessee Valley Authority customers when your case took place?
~lja: Yes I can. It was afternoon, on November 14th.
GetHuman: Did you reach out to Tennessee Valley Authority, and if so, how?
GetHuman: And which of these common Tennessee Valley Authority customer issues best describes the reason you wanted to talk to them?
(Shows ~lja a list of common Tennessee Valley Authority problems)
~lja: "File a report" was why I was trying to call.
~lja's review of Tennessee Valley Authority customer service
GetHuman: So how would you sum up your experience for GetHuman's Tennessee Valley Authority customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lja: was a holiday so other people not there* did provide phone number for help to use the next dauy.
GetHuman: Let's quantify your experience contacting Tennessee Valley Authority. On a scale of 1 to 5, how easy is it go get help on a Tennessee Valley Authority problem?
~lja: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lja: I'd give them a five out of five on communication.
GetHuman: And what about Tennessee Valley Authority's ability to quickly and effectively address your problem?
~lja: For that I would say four out of five.
GetHuman: And finally- any advice for other Tennessee Valley Authority customers?
~lja: Call them early in the day or late. Don't forget any personal or account information you might need for Tennessee Valley Authority to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lja taken from his Tennessee Valley Authority customer service problem that occurred on November 14th, 2017.
Tennessee Valley Authority
5.00 of 5 stars | 1 reviews
~lja's Tennessee Valley Authority Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
5 out of 5 stars
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