The Miami Herald: I have a problem with the representative on The...
A The Miami Herald customer review by GetHuman user ~Johnny Colcha from November 19th, 2017
Background on ~Johnny Colcha's case
GetHuman: ~Johnny Colcha - can you tell our other The Miami Herald customers when your case took place?
~Johnny Colcha: Yup. It was middle of the night, on November 18th.
GetHuman: Did you reach out to The Miami Herald, and if so, how?
GetHuman: And which of these common The Miami Herald customer issues best describes the reason you wanted to talk to them?
(Shows ~Johnny Colcha a list of common The Miami Herald problems)
~Johnny Colcha: "Cancel subscription" was why I was trying to call.
~Johnny Colcha's review of The Miami Herald customer service
GetHuman: So how would you sum up your experience for GetHuman's The Miami Herald customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Johnny Colcha: I have a problem with the representative on The New Herald his employing * Y***, I explain my situation but he not resolved anithing please I need call any person me at ***-***-****
GetHuman: Let's quantify your experience contacting The Miami Herald. On a scale of 1 to 5, how easy is it go get help on a The Miami Herald problem?
~Johnny Colcha: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Johnny Colcha: I'd give them a two out of five on communication.
GetHuman: And what about The Miami Herald's ability to quickly and effectively address your problem?
~Johnny Colcha: For that I would say one out of five.
GetHuman: And finally- any advice for other The Miami Herald customers?
~Johnny Colcha: Call them early in the day or late. Don't forget any personal or account information you might need for The Miami Herald to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Johnny Colcha taken from his The Miami Herald customer service problem that occurred on November 18th, 2017.