The Oregonian Newspaper: Called to cancel service permanently. Delivery...

A The Oregonian Newspaper customer review by GetHuman user ~done with the oregonian from November 25th, 2017

Background on ~done with the oregonian's case

GetHuman: ~done with the oregonian - can you tell our other The Oregonian Newspaper customers when your case took place?
~done with the oregonian: Yes. It was morning, on November 16th.
GetHuman: Did you reach out to The Oregonian Newspaper, and if so, how?
~done with the oregonian: I used the 503-221-8240 number I found for on the GetHuman The Oregonian Newspaper customer phone number page I was on: The Oregonian Newspaper Customer Service Phone Number
GetHuman: And which of these common The Oregonian Newspaper customer issues best describes the reason you wanted to talk to them?
(Shows ~done with the oregonian a list of common The Oregonian Newspaper problems)
~done with the oregonian: "Complaint" was why I was trying to call.

~done with the oregonian's review of The Oregonian Newspaper customer service

GetHuman: So how would you sum up your experience for GetHuman's The Oregonian Newspaper customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~done with the oregonian: Called to cancel service permanently. Delivery service very poor, always late. Content in general has seriously degraded over past couple years, I will get a tabloid if I want to read about a dark and stormy night and how shocked the neighbors were about it.
GetHuman: Let's quantify your experience contacting The Oregonian Newspaper. On a scale of 1 to 5, how easy is it go get help on a The Oregonian Newspaper problem?
~done with the oregonian: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~done with the oregonian: I'd give them a four out of five on communication.
GetHuman: And what about The Oregonian Newspaper's ability to quickly and effectively address your problem?
~done with the oregonian: For that I would say one out of five.
GetHuman: And finally- any advice for other The Oregonian Newspaper customers?
~done with the oregonian: Call them early in the day or late. Don't forget any personal or account information you might need for The Oregonian Newspaper to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~done with the oregonian taken from his The Oregonian Newspaper customer service problem that occurred on November 16th, 2017.

The Oregonian Newspaper

2.67 of 5 stars | 30 reviews

~done with the oregonian's The Oregonian Newspaper Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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