The Weather Channel: I asked to have the Local on the *s area change...
A The Weather Channel customer review by GetHuman user ~LOCAL ON THE 8S watcher from November 23rd, 2017
Background on ~LOCAL ON THE 8S watcher's case
GetHuman: ~LOCAL ON THE 8S watcher - can you tell our other The Weather Channel customers when your case took place?
~LOCAL ON THE 8S watcher: Yes I can. It was afternoon, on November 19th.
GetHuman: Did you reach out to The Weather Channel, and if so, how?
GetHuman: And which of these common The Weather Channel customer issues best describes the reason you wanted to talk to them?
(Shows ~LOCAL ON THE 8S watcher a list of common The Weather Channel problems)
~LOCAL ON THE 8S watcher: "Problem With the App" was why I was trying to contact.
~LOCAL ON THE 8S watcher's review of The Weather Channel customer service
GetHuman: So how would you sum up your experience for GetHuman's The Weather Channel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LOCAL ON THE 8S watcher: I asked to have the Local on the *s area changed back to what it used to be. The area they broadcast now has different weather than our area. I was told it should be corrected in less than * days. We shall see. The LIVE PERSON I talked to was very helpful. Hopefully problem will be corrected.
GetHuman: Let's quantify your experience contacting The Weather Channel. On a scale of 1 to 5, how easy is it go get help on a The Weather Channel problem?
~LOCAL ON THE 8S watcher: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LOCAL ON THE 8S watcher: I'd give them a five out of five on communication.
GetHuman: And what about The Weather Channel's ability to quickly and effectively address your problem?
~LOCAL ON THE 8S watcher: For that I would say four out of five.
GetHuman: And finally- any advice for other The Weather Channel customers?
~LOCAL ON THE 8S watcher: Call them early in the day or late. Don't forget any personal or account information you might need for The Weather Channel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~LOCAL ON THE 8S watcher taken from his The Weather Channel customer service problem that occurred on November 19th, 2017.