Thumbtack: I was told to call back later.

A Thumbtack customer review by GetHuman user GetHuman-429548 from November 22nd, 2017

Background on GetHuman-429548's case

GetHuman: GetHuman-429548 - can you tell our other Thumbtack customers when your case took place?
GetHuman-429548: Yup. It was afternoon, on November 14th.
GetHuman: Did you reach out to Thumbtack, and if so, how?
GetHuman-429548: I used the 866-501-5809 number I found for on the GetHuman Thumbtack customer phone number page I was on: Thumbtack Customer Service Phone Number
GetHuman: And which of these common Thumbtack customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-429548 a list of common Thumbtack problems)
GetHuman-429548: "Cancel service" was why I was trying to call.

GetHuman-429548's review of Thumbtack customer service

GetHuman: So how would you sum up your experience for GetHuman's Thumbtack customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-429548: I was told to call back later.
GetHuman: Let's quantify your experience contacting Thumbtack. On a scale of 1 to 5, how easy is it go get help on a Thumbtack problem?
GetHuman-429548: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-429548: I'd give them a five out of five on communication.
GetHuman: And what about Thumbtack's ability to quickly and effectively address your problem?
GetHuman-429548: For that I would say four out of five.
GetHuman: And finally- any advice for other Thumbtack customers?
GetHuman-429548: Call them early in the day or late. Don't forget any personal or account information you might need for Thumbtack to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-429548 taken from his Thumbtack customer service problem that occurred on November 14th, 2017.

Thumbtack

3.33 of 5 stars | 24 reviews

GetHuman-429548's Thumbtack Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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