Ticketmaster Customer Reviews

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Ticketmaster Ratings Summary

SUPPORT QUALITY
2.5
OUT OF 5
COMMUNICATION
2.7
OUT OF 5
RESPONSIVENESS
17.5
MINUTES - AVERAGE
OVERALL RATING
2.8
OUT OF 5


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Recent Ticketmaster Reviews 1 - 15 of 67

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 by Anonymous - from 18 days ago

I hate ticketmasters!!! Read full review ›
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 by vanhalnfan - from 20 days ago

I spoke with a reprensentative named Michelle and she gave excellent customer service. Read full review ›
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 by Donato - from 25 days ago

Rotten Communication Read full review ›
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 by TCO - from 26 days ago

We could not get through the on-line order after a 3 hr wait a min after tickets available, then 2 hr wait that night and the scalpers were Read full review ›
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 by Anonymous - from 1 mo ago

I was looking for a presale and he couldnt find it, I found it online Read full review ›
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 by LD - from 2 mos ago

I spoke to someone after waiting less than 2 minutes. Read full review ›
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 by Yankeeguy - from 3 mos ago

I was double billed for four tickets due to the website kicking me out of the system and then having to retry. Now ticket master says they Read full review ›
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 by Will not buy tix again - from 3 mos ago

Rep was stupid & slow. When I asked to speak with his supervisor, he hung up on me. Read full review ›
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 by lkenn - from 7 mos ago

Great service. Had to have them email me tickets purchased by my Son in UK as we woould have been unable to pick up at will-call (as they Read full review ›
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 by Tim - from 7 mos ago

They charged me a 50% percent markup for a 25$ ticket. Half of that was not disclosed from the beginning, only at the end of the purchase. T Read full review ›
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 by Anonymous - from 7 mos ago

i used the automated system to purchase tickets and i specified a gift card but in the end it charged the full amount to my credit card. cal Read full review ›
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 by music - from 7 mos ago

ticketmaster is an evil company Read full review ›
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 by mccray - from 9 mos ago

Picked up after only a short wait. Got us the tickets we were looking for. Read full review ›
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 by poetry71 - from 9 mos ago

thanks i jsut sat on hold for 5 mins and then they came on! Read full review ›
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 by Anonymous - from 9 mos ago

I purchased 2 tickets to see a band, the concert was postponed, after a year! I contacted Ticket Master, I was advised to send tickets back Read full review ›
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