Ticketmaster: Forget it--extremely poor. Don't even try it.
A Ticketmaster customer review by GetHuman user ~eat shit from November 4th, 2017
Background on ~eat shit 's case
GetHuman: ~eat shit - can you tell our other Ticketmaster customers when your case took place?
~eat shit : Yes I can. It was middle of the night, on November 3rd.
GetHuman: Did you reach out to Ticketmaster, and if so, how?
GetHuman: And which of these common Ticketmaster customer issues best describes the reason you wanted to talk to them?
(Shows ~eat shit a list of common Ticketmaster problems)
~eat shit : "Track an order" was why I was trying to contact.
~eat shit 's review of Ticketmaster customer service
GetHuman: So how would you sum up your experience for GetHuman's Ticketmaster customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~eat shit : Forget it--extremely poor. Don't even try it.
GetHuman: Let's quantify your experience contacting Ticketmaster. On a scale of 1 to 5, how easy is it go get help on a Ticketmaster problem?
~eat shit : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~eat shit : I'd give them a three out of five on communication.
GetHuman: And what about Ticketmaster's ability to quickly and effectively address your problem?
~eat shit : For that I would say one out of five.
GetHuman: And finally- any advice for other Ticketmaster customers?
~eat shit : Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Ticketmaster to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~eat shit taken from his Ticketmaster customer service problem that occurred on November 3rd, 2017.