Ticketmaster: Was told * min. Wait put thru to USA line inste...
A Ticketmaster customer review by GetHuman user ~the snake from November 27th, 2017
Background on ~the snake's case
GetHuman: ~the snake - can you tell our other Ticketmaster customers when your case took place?
~the snake: Yup. It was morning, on November 21st.
GetHuman: Did you reach out to Ticketmaster, and if so, how?
GetHuman: And which of these common Ticketmaster customer issues best describes the reason you wanted to talk to them?
(Shows ~the snake a list of common Ticketmaster problems)
~the snake: "Purchase Problem" was why I was trying to contact.
~the snake's review of Ticketmaster customer service
GetHuman: So how would you sum up your experience for GetHuman's Ticketmaster customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~the snake: Was told * min. Wait put thru to USA line instead of Canada
GetHuman: Let's quantify your experience contacting Ticketmaster. On a scale of 1 to 5, how easy is it go get help on a Ticketmaster problem?
~the snake: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~the snake: I'd give them a four out of five on communication.
GetHuman: And what about Ticketmaster's ability to quickly and effectively address your problem?
~the snake: For that I would say one out of five.
GetHuman: And finally- any advice for other Ticketmaster customers?
~the snake: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Ticketmaster to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~the snake taken from his Ticketmaster customer service problem that occurred on November 21st, 2017.