Ticketmaster: Rep was stupid & slow. When I asked to speak wi...
A Ticketmaster customer review by GetHuman user ~Will not buy tix again from November 9th, 2017
Background on ~Will not buy tix again's case
GetHuman: ~Will not buy tix again - can you tell our other Ticketmaster customers when your case took place?
~Will not buy tix again: Yeah. It was middle of the night, on November 5th.
GetHuman: Did you reach out to Ticketmaster, and if so, how?
GetHuman: And which of these common Ticketmaster customer issues best describes the reason you wanted to talk to them?
(Shows ~Will not buy tix again a list of common Ticketmaster problems)
~Will not buy tix again: "Special Request" was why I was trying to contact.
~Will not buy tix again's review of Ticketmaster customer service
GetHuman: So how would you sum up your experience for GetHuman's Ticketmaster customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Will not buy tix again: Rep was stupid & slow. When I asked to speak with his supervisor, he hung up on me.
GetHuman: Let's quantify your experience contacting Ticketmaster. On a scale of 1 to 5, how easy is it go get help on a Ticketmaster problem?
~Will not buy tix again: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Will not buy tix again: I'd give them a four out of five on communication.
GetHuman: And what about Ticketmaster's ability to quickly and effectively address your problem?
~Will not buy tix again: For that I would say three out of five.
GetHuman: And finally- any advice for other Ticketmaster customers?
~Will not buy tix again: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Ticketmaster to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Will not buy tix again taken from his Ticketmaster customer service problem that occurred on November 5th, 2017.