Tickets.com: Great Customer Service! Got excellent tickets a...

A Tickets.com customer review by GetHuman user GetHuman-172170 from November 14th, 2017

Background on GetHuman-172170's case

GetHuman: GetHuman-172170 - can you tell our other Tickets.com customers when your case took place?
GetHuman-172170: Yes I can. It was morning, on November 6th.
GetHuman: Did you reach out to Tickets.com, and if so, how?
GetHuman-172170: I used the 800-352-0212 number I found for on the GetHuman Tickets.com customer phone number page I was on: Tickets.com Customer Service Phone Number
GetHuman: And which of these common Tickets.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-172170 a list of common Tickets.com problems)
GetHuman-172170: "Service problem" was why I was trying to call.

GetHuman-172170's review of Tickets.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Tickets.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-172170: Great Customer Service! Got excellent tickets and they new all the information I needed in one call!
GetHuman: Let's quantify your experience contacting Tickets.com. On a scale of 1 to 5, how easy is it go get help on a Tickets.com problem?
GetHuman-172170: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-172170: I'd give them a five out of five on communication.
GetHuman: And what about Tickets.com's ability to quickly and effectively address your problem?
GetHuman-172170: For that I would say five out of five.
GetHuman: And finally- any advice for other Tickets.com customers?
GetHuman-172170: Call them early in the day or late. Don't forget any personal or account information you might need for Tickets.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-172170 taken from his Tickets.com customer service problem that occurred on November 6th, 2017.

Tickets.com

5.00 of 5 stars | 9 reviews

GetHuman-172170's Tickets.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Tickets.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Tickets.com in any way.

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