Time Magazine: fast service, but after they helped me, they tr...
A Time Magazine customer review by GetHuman user ~jayne dho from November 28th, 2017
Background on ~jayne dho's case
GetHuman: ~jayne dho - can you tell our other Time Magazine customers when your case took place?
~jayne dho: Yeah. It was morning, on November 20th.
GetHuman: Did you reach out to Time Magazine, and if so, how?
GetHuman: And which of these common Time Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~jayne dho a list of common Time Magazine problems)
~jayne dho: "Account Access" was why I was trying to call.
~jayne dho's review of Time Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Time Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jayne dho: fast service, but after they helped me, they tried to get me to buy a book.
GetHuman: Let's quantify your experience contacting Time Magazine. On a scale of 1 to 5, how easy is it go get help on a Time Magazine problem?
~jayne dho: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jayne dho: I'd give them a four out of five on communication.
GetHuman: And what about Time Magazine's ability to quickly and effectively address your problem?
~jayne dho: For that I would say five out of five.
GetHuman: And finally- any advice for other Time Magazine customers?
~jayne dho: Call them early in the day or late. Don't forget any personal or account information you might need for Time Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jayne dho taken from his Time Magazine customer service problem that occurred on November 20th, 2017.