Time Warner Cable Customer Reviews

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Time Warner Cable Ratings Summary

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
19.4
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


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Recent Time Warner Cable Reviews 1 - 15 of 141

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 by Ar - from 11 days ago

Your call will be answered and someone will act like they care. You will hear everything you want to hear and they will say whatever they n Read full review ›
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 by Nina Watkins - from 15 days ago

I have been trying to talk to a live person no luck on hanging up on me or said call back within 30 minutes. 30 minutes later same thing. Read full review ›
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 by Anonymous - from 17 days ago

I pay $155 for the trip package, while new customers pay $89.99. I called to give TW the opportunity to meet this price before I switch to Read full review ›
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 by Anonymous - from 17 days ago

I have been a loyal customer who pays on time each month. I pay $155 each month for the trio package. They offer it to new customers for $ Read full review ›
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 by Anonymous - from 25 days ago

Needed to vent concerning poor quality product and did so... Read full review ›
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 by Anonymous - from 1 mo ago

great Read full review ›
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 by ESJ - from 1 mo ago

Rep "Tiffany" said she couldn't do anything personally, but would get someone at the management level in my local office involved. Read full review ›
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 by "Unhappy in Perris" - from 1 mo ago

Basically nothing was done, "We have to file a report first", meanwhile I'm still waiting another 24 hours for a call to find out why I didn Read full review ›
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 by Anonymous - from 1 mo ago

I had to wait less than one minute for Time Warner Cable to call me back. Get Human was right on target! Read full review ›
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 by donnabwhitley - from 2 mos ago

Used to clear up mistake made locally that cost me all afternoon and no service hook up. Expecting technician to show tonight rather than h Read full review ›
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 by travisgmyers - from 2 mos ago

Like others say, keep pressing 0! I hate TW customer service, but this is a very fast way to talk to them. Read full review ›
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 by Gautam Bose - from 2 mos ago

I have been a 11 year TWC customer. TWC removed my international calling plan by mistake, charged me at exorbitant rates for international c Read full review ›
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 by anonymous - from 3 mos ago

I was cancelling and they took 2 min. Read full review ›
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 by Anonymous - from 3 mos ago

Got through fine, but Time Warner dropped the call in the middle of my conversation. Read full review ›
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 by Professor TK - from 4 mos ago

I've been trying to get information on why MSG was removed from TW cable in NY state and keep running into a stone wall. They just don't ca Read full review ›
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