Time Warner: @fbi YEAH,!!!!!bahahahaha.....*they try... one...
A Time Warner customer review by GetHuman user ~Unknown nk from November 23rd, 2017
Background on ~Unknown nk's case
GetHuman: ~Unknown nk - can you tell our other Time Warner customers when your case took place?
~Unknown nk: Yes I can. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Time Warner, and if so, how?
GetHuman: And which of these common Time Warner customer issues best describes the reason you wanted to talk to them?
(Shows ~Unknown nk a list of common Time Warner problems)
~Unknown nk: "Cancel Service" was why I was trying to call.
~Unknown nk's review of Time Warner customer service
GetHuman: So how would you sum up your experience for GetHuman's Time Warner customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Unknown nk: @fbi YEAH,!!!!!bahahahaha.....*they try... one day perhaps.
GetHuman: Let's quantify your experience contacting Time Warner. On a scale of 1 to 5, how easy is it go get help on a Time Warner problem?
~Unknown nk: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Unknown nk: I'd give them a one out of five on communication.
GetHuman: And what about Time Warner's ability to quickly and effectively address your problem?
~Unknown nk: For that I would say two out of five.
GetHuman: And finally- any advice for other Time Warner customers?
~Unknown nk: Call them early in the day or late. Don't forget any personal or account information you might need for Time Warner to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Unknown nk taken from his Time Warner customer service problem that occurred on November 14th, 2017.