Time Warner: nesesito ayuda
A Time Warner customer review by GetHuman user ~glendaliz gandia from November 23rd, 2017
Background on ~glendaliz gandia's case
GetHuman: ~glendaliz gandia - can you tell our other Time Warner customers when your case took place?
~glendaliz gandia: Yes I can. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Time Warner, and if so, how?
GetHuman: And which of these common Time Warner customer issues best describes the reason you wanted to talk to them?
(Shows ~glendaliz gandia a list of common Time Warner problems)
~glendaliz gandia: "Account Access" was why I was trying to call.
~glendaliz gandia's review of Time Warner customer service
GetHuman: So how would you sum up your experience for GetHuman's Time Warner customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~glendaliz gandia: nesesito ayuda
GetHuman: Let's quantify your experience contacting Time Warner. On a scale of 1 to 5, how easy is it go get help on a Time Warner problem?
~glendaliz gandia: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~glendaliz gandia: I'd give them a five out of five on communication.
GetHuman: And what about Time Warner's ability to quickly and effectively address your problem?
~glendaliz gandia: For that I would say three out of five.
GetHuman: And finally- any advice for other Time Warner customers?
~glendaliz gandia: Call them early in the day or late. Don't forget any personal or account information you might need for Time Warner to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~glendaliz gandia taken from his Time Warner customer service problem that occurred on November 14th, 2017.