“This was a Buffalo, New York facility. The representative did transfer to the proper call center to take my call. Total time on the phone ”Read full review ›
“Couldn't get through to customer service. Tried for an hour. Problem? There's no dial tone for alarm system, thus alarm system doesn't wo”Read full review ›
“WOW! I was told a tech would come between 10am-12pm. NEVER showed. Was told that "I" spoke with the tech and canceled. No way! They said he ”Read full review ›
“Cable down most of day, plus no Internet. Cable came back yesterday evening. Internet at dial-up speeds. Called today to speak with rep. ”Read full review ›
“I called up Time Warner trying to pay my bill. Lo and behold, as the past few times, they did not recognize the new cell number I had told ”Read full review ›
“Time Warner Cable is pathetic. I had Cox digital cable for four years and only remember the cable being down once. I moved to El Paso, and”Read full review ›
“Except for AT&T - this is the worst experience ever! I was given a time for a technician to come to fix my modem from 8am-11am. The guy neve”Read full review ›
“I don't think there has ever been a utility company that gouged more money out of consumers for so little service that's generally shoddy an”Read full review ›
“conclusion to the company: dishonest, trick, and no respect to customers...
1, the website has no good and detail information about product”Read full review ›
“My concern was quickly understood by the person and she explained everything in words I understood. A service call was scheduled for me pro”Read full review ›
“Time Warner Cable has the worst customer service ever, they make you wait forever in the line and never solve your problem. I scheduled to i”Read full review ›
“I just moved to TWC for my business service. HUGE mistake. 10 days into service contract and I'm ready to go back to using a can and string ”Read full review ›