Toledo Edison Company Customer Reviews

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Toledo Edison Company Ratings Summary

SUPPORT QUALITY
3.0
OUT OF 5
COMMUNICATION
3.2
OUT OF 5
RESPONSIVENESS
8.5
MINUTES - AVERAGE
OVERALL RATING
3.5
OUT OF 5


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Recent Toledo Edison Company Reviews 1 - 15 of 17

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 by Pat Brewer - from 30 days ago

The customer service rep. was very friendly and helpful. I got my question answered without having to go into great explanation. Thank you Read full review ›
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 by sharon - from 6 mos ago

This is the ONLY way I got through to a human was to say "Operator"@ each prompt! I've called since 8-11-2014 4-5 times left my # & no foll Read full review ›
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 by Anonymous - from 1 yr ago

Need a local nuamber. Read full review ›
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 by Anonymous - from 1 yr ago

I called & was on hold 35 mins. Important call. Needed assistance for Disaster @ home for my Ins. Co. NEVER SPOKE TO ANYONE!!!!! I am not Read full review ›
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 by Anonymous - from 1 yr ago

I called to help out an elderly lady, I was told they didn't have time to talk with her...are you kidding me. Read full review ›
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 by Anonymous - from 1 yr ago

The Toledo Edison Rep was wonderful! The connections sales pitch wsa unnecessary! Read full review ›
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 by liz - from 1 yr ago

chose call back which they did within time limits. Read full review ›
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 by buzzsaw53 - from 2 yrs ago

I own a home at 826 Karnes Ave. in Defiance ohio that I rent out the persons are to pay the utilites and ther not a wanted to know if they w Read full review ›
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 by Jeff Colvin - from 2 yrs ago

Was supposed to be a 3-6 minute wait and after 10 minutes I hung up Read full review ›
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 by RonEl - from 2 yrs ago

Ended up waiting just under 7 minutes, while waiting I put call on speaker phone - when call was answered I ended up accidentally disconnect Read full review ›
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 by lklphotogirl - from 2 yrs ago

had concerns because the transformer on the pole behind my home has blown up twice and I spoke with the person who was very kind and listene Read full review ›
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 by Anonymous - from 2 yrs ago

Very helpful and knowledgable. Had a death and also a transfer of service to sort out. Thanks for great service! Read full review ›
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 by Anonymous - from 2 yrs ago

I hate waiting on hold Read full review ›
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 by horsechix96 - from 2 yrs ago

good experience just keep saying operator whenever there was a 'new menu' ... i obviously didnt call at a peak time but i have in the past i Read full review ›
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 by Anonymous - from 2 yrs ago

My fiancee and I weren't able to get our issue resolved because she was not able to be on the phone at the time. Read full review ›
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