Toshiba: Look elsewhere for any electronic product
A Toshiba customer review by GetHuman user ~^ months and waiting from November 26th, 2017
Background on ~^ months and waiting's case
GetHuman: ~^ months and waiting - can you tell our other Toshiba customers when your case took place?
~^ months and waiting: Yup. It was evening, on November 19th.
GetHuman: Did you reach out to Toshiba, and if so, how?
GetHuman: And which of these common Toshiba customer issues best describes the reason you wanted to talk to them?
(Shows ~^ months and waiting a list of common Toshiba problems)
~^ months and waiting: "Complaint" was why I was trying to call.
~^ months and waiting's review of Toshiba customer service
GetHuman: So how would you sum up your experience for GetHuman's Toshiba customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~^ months and waiting: Look elsewhere for any electronic product
GetHuman: Let's quantify your experience contacting Toshiba. On a scale of 1 to 5, how easy is it go get help on a Toshiba problem?
~^ months and waiting: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~^ months and waiting: I'd give them a four out of five on communication.
GetHuman: And what about Toshiba's ability to quickly and effectively address your problem?
~^ months and waiting: For that I would say one out of five.
GetHuman: And finally- any advice for other Toshiba customers?
~^ months and waiting: Call them early in the day or late. Don't forget any personal or account information you might need for Toshiba to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~^ months and waiting taken from his Toshiba customer service problem that occurred on November 19th, 2017.