Toyota Financial Services: I just want to say it took them * months to get...

A Toyota Financial Services customer review by GetHuman user ~mfalconer22 from November 18th, 2017

Background on ~mfalconer22's case

GetHuman: ~mfalconer22 - can you tell our other Toyota Financial Services customers when your case took place?
~mfalconer22: Yeah. It was morning, on November 13th.
GetHuman: Did you reach out to Toyota Financial Services, and if so, how?
~mfalconer22: I used the 800-874-8822 number I found for on the GetHuman Toyota Financial Services customer phone number page I was on: Toyota Financial Services Customer Service Phone Number
GetHuman: And which of these common Toyota Financial Services customer issues best describes the reason you wanted to talk to them?
(Shows ~mfalconer22 a list of common Toyota Financial Services problems)
~mfalconer22: "Complaint" was why I was trying to call.

~mfalconer22's review of Toyota Financial Services customer service

GetHuman: So how would you sum up your experience for GetHuman's Toyota Financial Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mfalconer22: I just want to say it took them * months to get me a letter of approval to take the vehicle out of state. My husband and I are active duty military and they are the culprit of the threat of divorce. The worst experiance of my life I have ever had to deal with.
GetHuman: Let's quantify your experience contacting Toyota Financial Services. On a scale of 1 to 5, how easy is it go get help on a Toyota Financial Services problem?
~mfalconer22: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mfalconer22: I'd give them a one out of five on communication.
GetHuman: And what about Toyota Financial Services's ability to quickly and effectively address your problem?
~mfalconer22: For that I would say one out of five.
GetHuman: And finally- any advice for other Toyota Financial Services customers?
~mfalconer22: Call them early in the day or late. Don't forget any personal or account information you might need for Toyota Financial Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mfalconer22 taken from his Toyota Financial Services customer service problem that occurred on November 13th, 2017.

Toyota Financial Services

2.00 of 5 stars | 76 reviews

~mfalconer22's Toyota Financial Services Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Toyota Financial Services, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Toyota Financial Services in any way.

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