Toyota doesn't stand behind their product. The...
A Toyota customer review by GetHuman user ~Not happy with Toyota from November 23rd, 2017
Background on ~Not happy with Toyota's case
GetHuman: ~Not happy with Toyota - can you tell our other Toyota customers when your case took place?
~Not happy with Toyota: Yes I can. It was late at night, on November 18th.
GetHuman: Did you reach out to Toyota, and if so, how?
GetHuman: And which of these common Toyota customer issues best describes the reason you wanted to talk to them?
(Shows ~Not happy with Toyota a list of common Toyota problems)
~Not happy with Toyota: "Where to buy" was why I was trying to call.
~Not happy with Toyota's review of Toyota customer service
GetHuman: So how would you sum up your experience for GetHuman's Toyota customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Not happy with Toyota: Toyota doesn't stand behind their product. They have instituted policies to save their dollars and leave customers wanting for repair of defects.
GetHuman: Let's quantify your experience contacting Toyota. On a scale of 1 to 5, how easy is it go get help on a Toyota problem?
~Not happy with Toyota: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Not happy with Toyota: I'd give them a four out of five on communication.
GetHuman: And what about Toyota's ability to quickly and effectively address your problem?
~Not happy with Toyota: For that I would say five out of five.
GetHuman: And finally- any advice for other Toyota customers?
~Not happy with Toyota: Call them early in the day or late. Don't forget any personal or account information you might need for Toyota to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Not happy with Toyota taken from his Toyota customer service problem that occurred on November 18th, 2017.