Toyota: Excellent and helpful. Quick and easy to use.

A Toyota customer review by GetHuman user GetHuman-110172 from November 24th, 2017

Background on GetHuman-110172's case

GetHuman: GetHuman-110172 - can you tell our other Toyota customers when your case took place?
GetHuman-110172: Yeah. It was morning, on November 19th.
GetHuman: Did you reach out to Toyota, and if so, how?
GetHuman-110172: I used the 800-331-4331 number I found for on the GetHuman Toyota customer phone number page I was on: Toyota Customer Service Phone Number
GetHuman: And which of these common Toyota customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-110172 a list of common Toyota problems)
GetHuman-110172: "Returns" was why I was trying to call.

GetHuman-110172's review of Toyota customer service

GetHuman: So how would you sum up your experience for GetHuman's Toyota customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-110172: Excellent and helpful. Quick and easy to use.
GetHuman: Let's quantify your experience contacting Toyota. On a scale of 1 to 5, how easy is it go get help on a Toyota problem?
GetHuman-110172: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-110172: I'd give them a five out of five on communication.
GetHuman: And what about Toyota's ability to quickly and effectively address your problem?
GetHuman-110172: For that I would say four out of five.
GetHuman: And finally- any advice for other Toyota customers?
GetHuman-110172: Call them early in the day or late. Don't forget any personal or account information you might need for Toyota to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-110172 taken from his Toyota customer service problem that occurred on November 19th, 2017.

Toyota

2.91 of 5 stars | 70 reviews

GetHuman-110172's Toyota Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Toyota, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Toyota in any way.

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