Toys ''R'' Us Customer Reviews

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Toys ''R'' Us Ratings Summary

SUPPORT QUALITY
2.9
OUT OF 5
COMMUNICATION
3.1
OUT OF 5
RESPONSIVENESS
13.4
MINUTES - AVERAGE
OVERALL RATING
3.4
OUT OF 5


See how Toys ''R'' Us has done over time on our Toys ''R'' Us ratings page.
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Recent Toys ''R'' Us Reviews 1 - 15 of 22

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 by Kalai3 - from 2 days ago

The problem was not solved - I'm still having trouble tracking my package, but she passed it on to somebody who might be able to help and th Read full review ›
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 by mcharatz - from 8 days ago

I called because the birthday gift I ordered for my 6 year old, came completely destroyed. I connected in about 5 minutes (the ONLY good thi Read full review ›
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 by Anonymous - from 1 mo ago

Right thru thanks Read full review ›
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 by Anonymous - from 3 mos ago

No one will help me with a question about my baby registry shipments. Customer service reps are very nice, but not good communicators. I can Read full review ›
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 by skyler doyle - from 3 mos ago

very good Read full review ›
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 by izzycornwallis - from 7 mos ago

Its was a fast quick call Read full review ›
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 by jade - from 7 mos ago

need help Read full review ›
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 by jade - from 7 mos ago

im trying to get to the toysrus website to get in touch with one of the people.and none talked to me. Read full review ›
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 by Anonymous - from 1 yr ago

i need to know how much is a barbie doll. Read full review ›
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 by Anonymous - from 1 yr ago

excellent, wish it was available more often...seems to be down/gone Read full review ›
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 by Anonymous - from 1 yr ago

EVERY time I deal w/you there is a problem. I have been buying gifts for people for years at the stores and now on line. Your customer serv Read full review ›
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 by :) - from 1 yr ago

they are not good for nothing service customer Read full review ›
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 by Anonymous - from 1 yr ago

never trust you again Read full review ›
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 by swaggerisme - from 1 yr ago

helpfull and know how i was feeling about the problem. Read full review ›
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 by jj jam - from 1 yr ago

Just press 1 to place order and you will get a helpful human. Read full review ›
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