Toys ''R'' Us Customer Reviews

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Toys ''R'' Us Ratings Summary

SUPPORT QUALITY
2.8
OUT OF 5
COMMUNICATION
2.9
OUT OF 5
RESPONSIVENESS
15.2
MINUTES - AVERAGE
OVERALL RATING
2.9
OUT OF 5


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Recent Toys ''R'' Us Reviews 1 - 15 of 17

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 by izzycornwallis - from 1 day ago

Its was a fast quick call Read full review ›
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 by jade - from 22 days ago

need help Read full review ›
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 by jade - from 22 days ago

im trying to get to the toysrus website to get in touch with one of the people.and none talked to me. Read full review ›
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 by Anonymous - from 5 mos ago

i need to know how much is a barbie doll. Read full review ›
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 by Anonymous - from 6 mos ago

excellent, wish it was available more often...seems to be down/gone Read full review ›
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 by Anonymous - from 6 mos ago

EVERY time I deal w/you there is a problem. I have been buying gifts for people for years at the stores and now on line. Your customer serv Read full review ›
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 by :) - from 8 mos ago

they are not good for nothing service customer Read full review ›
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 by Anonymous - from 9 mos ago

never trust you again Read full review ›
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 by swaggerisme - from 1 yr ago

helpfull and know how i was feeling about the problem. Read full review ›
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 by jj jam - from 1 yr ago

Just press 1 to place order and you will get a helpful human. Read full review ›
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 by angryvero - from 1 yr ago

I had a very disappointing experience yesterday in Toys R Us Hato Rey Puerto Rico I recently purchased a 7 inch Tabeo Tablet for my daughter Read full review ›
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 by katlehman - from 1 yr ago

I need a human, not a recording. It's raining, but I will have to go to the store. Read full review ›
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 by Jackme Hoff - from 1 yr ago

Go with others suggestions and press 1 to "place an order." Pressing any other number sends you into automated voice hell. After going the Read full review ›
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 by moyopolis - from 1 yr ago

45 minute wait....outragous....last time for ordering Read full review ›
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 by unhappy - from 1 yr ago

I waited ten minutes and then they said that I needed to talk to a supervisor. I waited 35 minutes, then gave up :( Read full review ›
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