TracFone Wireless: I waited for two days for someone to call me ba...

A TracFone Wireless customer review by GetHuman user ~NOOK 46 from November 22nd, 2017

Background on ~NOOK 46's case

GetHuman: ~NOOK 46 - can you tell our other TracFone Wireless customers when your case took place?
~NOOK 46: Sure. It was morning, on November 14th.
GetHuman: Did you reach out to TracFone Wireless, and if so, how?
~NOOK 46: I used the 800-867-7183 number I found for on the GetHuman TracFone Wireless customer phone number page I was on: TracFone Wireless Customer Service Phone Number
GetHuman: And which of these common TracFone Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~NOOK 46 a list of common TracFone Wireless problems)
~NOOK 46: "Recover Account" was why I was trying to call.

~NOOK 46's review of TracFone Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's TracFone Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~NOOK 46: I waited for two days for someone to call me back- What a joke.
GetHuman: Let's quantify your experience contacting TracFone Wireless. On a scale of 1 to 5, how easy is it go get help on a TracFone Wireless problem?
~NOOK 46: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~NOOK 46: I'd give them a five out of five on communication.
GetHuman: And what about TracFone Wireless's ability to quickly and effectively address your problem?
~NOOK 46: For that I would say one out of five.
GetHuman: And finally- any advice for other TracFone Wireless customers?
~NOOK 46: Call them early in the day or late. Don't forget any personal or account information you might need for TracFone Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~NOOK 46 taken from his TracFone Wireless customer service problem that occurred on November 14th, 2017.

TracFone Wireless

2.66 of 5 stars | 1010 reviews

~NOOK 46's TracFone Wireless Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like TracFone Wireless, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with TracFone Wireless in any way.

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