TracFone Wireless: Tried several times to speak to a Representativ...

A TracFone Wireless customer review by GetHuman user ~Dick Lamont from November 23rd, 2017

Background on ~Dick Lamont's case

GetHuman: ~Dick Lamont - can you tell our other TracFone Wireless customers when your case took place?
~Dick Lamont: Yup. It was evening, on November 13th.
GetHuman: Did you reach out to TracFone Wireless, and if so, how?
~Dick Lamont: I used the 800-867-7183 number I found for on the GetHuman TracFone Wireless customer phone number page I was on: TracFone Wireless Customer Service Phone Number
GetHuman: And which of these common TracFone Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Dick Lamont a list of common TracFone Wireless problems)
~Dick Lamont: "Transfer Phone Number" was why I was trying to call.

~Dick Lamont's review of TracFone Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's TracFone Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dick Lamont: Tried several times to speak to a Representative ( person) to NO avail terrible communication !!!!
GetHuman: Let's quantify your experience contacting TracFone Wireless. On a scale of 1 to 5, how easy is it go get help on a TracFone Wireless problem?
~Dick Lamont: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dick Lamont: I'd give them a four out of five on communication.
GetHuman: And what about TracFone Wireless's ability to quickly and effectively address your problem?
~Dick Lamont: For that I would say one out of five.
GetHuman: And finally- any advice for other TracFone Wireless customers?
~Dick Lamont: Call them early in the day or late. Don't forget any personal or account information you might need for TracFone Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dick Lamont taken from his TracFone Wireless customer service problem that occurred on November 13th, 2017.

TracFone Wireless

2.66 of 5 stars | 1010 reviews

~Dick Lamont's TracFone Wireless Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like TracFone Wireless, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with TracFone Wireless in any way.

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